The Marketing Cloud Technology team will conduct infrastructure maintenance that allows us to enhance resource capacity during the upcoming peak holiday season.
The maintenance is scheduled for May 30, 2026 between 03:00 - 05:00 UTC with approximately 15 minutes of downtime between 03:40 - 03:55 UTC.
During the 15-minute maintenance:
API Services: Potential intermittent connectivity or latency for up to 15 minutes.
Automations: All automated workflows will be queued for a maximum of 15 minutes and will resume once the update is complete.
Outbound Messages will be queued for approximately 15 minutes.
Any messaging activities that are in progress at the start of the maintenance will be paused and will resume once the update is complete.
Cloud Pages won't be accessible to Contacts.
Both Synchronous and Asynchronous APIs are unavailable during the 15-minute downtime.
** Although not required, we recommend pausing automations, sends, and related activities before maintenance begins.
After the maintenance, we recommend reviewing and resolving any errors that occurred. Salesforce will update Trust upon completion of the maintenance.
Posted on
May 21, 2026 - 10:52 EDT
The Salesforce Summer 26' Major Release is scheduled for Saturday, June 6th. The UI will generally be available during this maintenance window. No action is needed from affiliate teams.
Posted on
Apr 07, 2026 - 13:44 EDT
This maintenance will impact Service Cloud Voice and Service Cloud Messaging Channels (MIAW). During this maintenance window these services will be unavailable for retrieving the historical conversations (transcripts data). There will be no impact to the inflight or new conversations and only historical conversations (transcripts data) will be inaccessible to customers during this time. Following the maintenance all operations will resume as normal.
Posted on
May 19, 2026 - 10:12 EDT