OneLogin Browser Extension Missing from Chrome

Incident Report for MarketWise Solutions

Resolved

OneLogin confirmed that this issue has been resolved and the browser extension has been restored.
Posted Feb 29, 2024 - 10:07 EST

Identified

OneLogin has confirmed the issue with the missing extension in Chrome is on their end and they are actively working with Google to restore it.

Thanks,

IT Ops Team
Posted Feb 28, 2024 - 11:27 EST

Investigating

Good morning,

We are aware of an issue impacting the OneLogin Extension in Chrome for PCs, which may cause issues accessing certain apps in OneLogin. We believe this may be related to an update that OneLogin pushed and we have created an urgent ticket with OneLogin Support.

In the meantime, you can use a different browser for applications that require the extension, and the extension can be installed to those browsers from here: https://www.onelogin.com/downloads/browser-extensions.

We will keep you posted as we have further updates.

Thank you for your patience!

-IT Ops Team
Posted Feb 28, 2024 - 09:24 EST
This incident affected: IT Operations Systems (OneLogin).