In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 01, 2025 - 19:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 1, 202519:00 - Nov 2, 202501:00 EDT
Scheduled - We want to inform you of the upcoming Salesforce Marketing Cloud 258 Major Release that will occur on November 1st, 2025. The release deployment activities will begin at approximately 00:00 UTC.
The application will be available throughout the release. We will monitor closely in case of problems.
Nov 1, 202519:00 - Nov 2, 202501:00 EDT
Welcome to the MarketWise Solutions Status page! All incident and scheduled maintenance communication will be managed by the MarketWise Solutions Team and posted here. Don't forget to subscribe to email/SMS updates in the top right corner.
You may also join the open slack channel called mws-system-notifications for real-time updates.
Financial Systems
Operational
NetSuite
Operational
RevPro
Operational
Blackline
Operational
Vertex
Operational
Nexonia
Operational
Chrome River
Operational
IT Operations Systems
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Operational
Box
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Operational
JumpCloud
Operational
Mimecast
Operational
Office 365
Operational
OneLogin
Operational
RingCentral / InContact
Operational
Slack
Operational
DataDog
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Operational
AWS
Operational
Order Processing
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Operational
Reporting / Analytics
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Operational
Looker
Operational
Tableau
Operational
Improvado
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Operational
Everest
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Operational
Salesforce Marketing Cloud (Exact Target)
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Under Maintenance
Salesforce.com
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Operational
Account Maintenance / Creation
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Operational
Authorization / Authentication
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Operational
Platform Accessibility
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Operational
Payment Portal (3rd Party)
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 1, 2025
Unresolved incident: Salesforce Marketing Cloud (ExactTarget) Major Release - 11/1/2025.
Resolved -
AWS has confirmed that the incident is resolved. MWS Team will continue to monitor our systems and performance.
Oct 20, 13:58 EDT
Update -
MWS has noticed some systems recovering and we are continuing to monitor all tools and order forms.
Oct 20, 13:02 EDT
Investigating -
AWS is currently experiencing a performance degradation/outage across its platform. We have not observed any issues with accepting and processing orders but we could encounter a delay with this information loading into Zuora/Salesforce. It is possible that we encounter delays in reporting data while our tools/features are recovering.
Oct 20, 09:15 EDT