In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 01, 2025 - 19:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 1, 2025 19:00 - Nov 2, 2025 01:00 EDT
Scheduled - We want to inform you of the upcoming Salesforce Marketing Cloud 258 Major Release that will occur on November 1st, 2025. The release deployment activities will begin at approximately 00:00 UTC.

The application will be available throughout the release. We will monitor closely in case of problems.

Nov 1, 2025 19:00 - Nov 2, 2025 01:00 EDT

About This Site

Welcome to the MarketWise Solutions Status page! All incident and scheduled maintenance communication will be managed by the MarketWise Solutions Team and posted here. Don't forget to subscribe to email/SMS updates in the top right corner.

You may also join the open slack channel called mws-system-notifications for real-time updates.

Financial Systems Operational
NetSuite Operational
RevPro Operational
Blackline Operational
Vertex Operational
Nexonia Operational
Chrome River Operational
IT Operations Systems ? Operational
Box ? Operational
JumpCloud Operational
Mimecast Operational
Office 365 Operational
OneLogin Operational
RingCentral / InContact Operational
Slack Operational
DataDog ? Operational
AWS Operational
Order Processing ? Operational
Reporting / Analytics ? Operational
Looker Operational
Tableau Operational
Improvado ? Operational
Everest ? Operational
Salesforce Marketing Cloud (Exact Target) ? Under Maintenance
Salesforce.com ? Operational
Account Maintenance / Creation ? Operational
Authorization / Authentication ? Operational
Platform Accessibility ? Operational
Payment Portal (3rd Party) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 1, 2025

Unresolved incident: Salesforce Marketing Cloud (ExactTarget) Major Release - 11/1/2025.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - AWS has confirmed that the incident is resolved. MWS Team will continue to monitor our systems and performance.
Oct 20, 13:58 EDT
Update - MWS has noticed some systems recovering and we are continuing to monitor all tools and order forms.
Oct 20, 13:02 EDT
Investigating - AWS is currently experiencing a performance degradation/outage across its platform. We have not observed any issues with accepting and processing orders but we could encounter a delay with this information loading into Zuora/Salesforce. It is possible that we encounter delays in reporting data while our tools/features are recovering.
Oct 20, 09:15 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.