MarketWise Solutions Status

All Systems Operational

About This Site

Welcome to the MarketWise Solutions Status page! All incident and scheduled maintenance communication will be managed by the MarketWise Solutions Team and posted here. Don't forget to subscribe to email/SMS updates in the top right corner.

You may also join the open slack channel called mws-system-notifications for real-time updates.

Financial Systems Operational

NetSuite Operational

RevPro Operational

Blackline Operational

Vertex Operational

Nexonia Operational

Chrome River Operational

IT Operations Systems Operational

Box Operational

JumpCloud Operational

Mimecast Operational

Office 365 Operational

OneLogin Operational

RingCentral / InContact Operational

Slack Operational

DataDog Operational

AWS Operational

Order Processing Operational

Reporting / Analytics Operational

Looker Operational

Tableau Operational

Improvado Operational

Everest Operational

Salesforce Marketing Cloud (Exact Target) Operational

Salesforce.com Operational

Account Maintenance / Creation Operational

Authorization / Authentication Operational

Platform Accessibility Operational

Payment Portal (3rd Party) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 3, 2026

No incidents reported today.

Sep 2, 2026

Scheduled Maintenance - Exact Target (SFMC) - 9/1/2026

Completed - The scheduled maintenance has been completed.
Sep 2, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 19:00 EDT

Scheduled - Marketing Cloud Engineers will be performing database maintenance on the below mentioned databases. Each will result in a 2-3 minute disruption at some point in the change window.

The outage could potentially disrupt any of the following, but not limited to, Login/User Interface, Automations, Message Sending, Journey Builder, Queries, Imports/Exports, and Extracts. Message Sending and Journeys will be restarted after the outage. Other tasks may need to be manually restarted if they fail. Synchronous API calls will fail while the database is offline. Asynchronous API calls will queue and process once the maintenance has concluded.
Aug 27, 09:20 EDT

Sep 1, 2026

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

Scheduled Maintenance - Exact Target (SFMC) - 8/22/2026

Completed - The scheduled maintenance has been completed.
Aug 23, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 22:00 EDT

Scheduled - The Marketing Cloud Technology team will conduct infrastructure maintenance that allows us to enhance resource capacity during the upcoming peak holiday season.

During the 15-minute maintenance:
API Services: Potential intermittent connectivity or latency for up to 15 minutes.
Automations: All automated workflows will be queued for a maximum of 15 minutes and will resume once the update is complete.
Outbound Messages will be queued for approximately 15 minutes.
Any messaging activities that are in progress at the start of the maintenance will be paused and will resume once the update is complete.
Cloud Pages won't be accessible to Contacts.
Both Synchronous and Asynchronous APIs are unavailable during the 15-minute downtime.
** Although not required, we recommend pausing automations, sends, and related activities before ‌maintenance begins.

Salesforce will update Trust upon completion of the maintenance.
Jul 29, 13:48 EDT

Aug 22, 2026

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.